On 10 October 2015 the ninth lesson of the course "Volunteers and Families Networking for Mental Health”. The topic that will be addressed during the lesson held by Dr. Claudia Chiappa and from Dr. Claudio Marchini will be: "The experience of the UFEs (Expert Family Users) of Albano“. The "figure" of UFEs will be illustrated where healthcare workers, users of mental health services and family members work side by side to overcome mental illness.